Return Policy

Wandering I wants you to love the item(s) you bought! If you're not satisfied with your purchase because an item is damaged or otherwise defective on receipt of your order, please send a photo of the item/defect to contact@wanderingigear.com for our review and once the issue is verified, we will send a replacement item at no charge. If the item is not available when the return is processed, we will issue you a full refund.

Because our shirts are custom printed to order from the hundreds of individual options that we offer (including multiple designs, styles, colors and sizes), we do not provide returns/refunds due to other issues (incorrect item, size, quantity or color selected, etc.) as those shirts cannot be reused once printed and are unlikely to ever be reordered due to the specialized nature of each item. We include size charts with measurements and product descriptions on the order pages for all of our shirts, along with a highlighted notice in all of our order confirmation emails asking that you please review your order details for accuracy and to get back to us with any mistakes or changes as quickly as possible before the order goes to print. We can do exchanges, but there is a fee for that to cover the costs of printing and shipping a new shirt. We also require that the other shirt be returned to us at the address referenced at the bottom of this Return Policy.

If you would like to exchange a shirt for another size or color, the following fee(s) will be charged to cover the printing and shipping of a new item:

$5 per item ($8 for international orders)

Short-sleeve t-shirts size 3XL and under
Long-sleeve t-shirts size XL and under

$8 per item ($11 for international orders)

Short-sleeve t-shirts size 4XL and up
Long-sleeve t-shirts size 2XL and up
Hoodies & Sweatshirts

If you confirm with us that you would like to move forward with an exchange, will email an invoice for any fees associated with that exchange and all payments must be made through our secure online system prior to the exchange being processed. Please do not send us checks or money orders.

Please consult the size charts and descriptions included on each product page throughout the site to ensure proper size selection and/or contact us with any other questions you may have regarding size or any other issues prior to ordering. Also, please review your order prior to checkout to ensure you have selected the correct item, size, quantity and color. You can also review your purchase confirmation email after the transaction is completed and immediately contact us with any changes before the order is processed.

Once your photo is received and inspected, we will determine the approval or rejection of your return/refund. If you are approved and no replacement item is available, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within a few business days, (the exact time will depend on your bank or financial institution). Please note that in most circumstances, we do not provide returns or exchanges for items that have been used and/or laundered after receipt.

Please contact us at contact@wanderingigear.com before initiating any returns or exchanges and for any other questions you may have regarding return/exchange issues not described above. All returns/exchanges/order concerns must be made within 30 days of receiving your order and we require a receipt or proof of purchase. You will be responsible for paying for your own shipping costs for returning item(s) to be exchanged and we will only ship new items once the products being exchanged are returned to us.

Shipping
All approved returns/exchanges should be mailed to:

Wandering I
6911 85th AVE NE
Marysville, WA 98270
USA